Dorset care home strikes platinum for quality care
The Old Vicarage care home in Leigh, near Sherborne, has been recognised with a major national award – for the second time. It has progressed from ‘Beacon’ status to ‘Platinum’ status of the National Gold Standards Framework (GSF) in recognition of the high quality of end-of-life care it provides to its residents.
The home, which is part of the Healthcare Homes group, is among 62 homes from across England to win a Quality Hallmark Award again, three years after receiving the prestigious honour from the GSF Centre; the UK’s largest provider of training in end of life care. Staff from the home will receive the award from Martin Green OBE, Chief Executive of Care England, at a special ceremony in London on 28 September.
By satisfying the team of expect assessors who visited the home that they were meeting the necessary 20 quality standards, ranging from leadership and support to dignity and respect, The Old Vicarage has proved that it has embedded all the elements necessary for good care for all of its residents right up until the end of their lives. Homes that demonstrate their credentials for the second, third or fourth time are recognised with a Platinum award.
Home Manager Louise Turner (pictured here with Administrator Sue Sim) said “We are really overwhelmed to receive this award, which is so well respected within our industry, and such an important reflection of the importance we place on our quality of care. To go from Beacon status to Platinum is an incredible achievement that everyone should be very proud of.
“Every member of staff here is 100% behind our care standards, which mean that we treat every single person we care for with the utmost dignity and respect for every day of their time with us, and especially when it comes to end of life.
“I would like to thank my entire team for their continuous hard work and professionalism. We will work hard to further build on this and to ensure the Old Vicarage remains a centre of excellence for quality care.”
GSF Quality Hallmark Awards are presented to homes that demonstrate real improvement in the quality of care they provide. Many halve the number of their residents dying in hospital as well as halving crisis hospital admissions, leading to greater satisfaction for families, residents and staff and significant cost savings for the NHS.
Everyone in the home, ranging from nurses to the activities coordinator and catering staff, is involved in regular reviews with the residents. All aspects of their lives are considered including spiritual beliefs, personal interests and care preferences. Staff talk to the residents about their end of life care, giving them the opportunity to make decisions and say what they want. This has helped the residents and their families feel secure that they will be comfortable and their preferences considered at all times.
Professor Keri Thomas, GSF Founder and National Clinical Director, said: “The aim of the Gold Standards Framework is to help care homes ensure they are delivering quality care for all of their residents not just today but for tomorrow and the next day. The Old Vicarage has proved that its commitment to providing personalised, compassionate care is long term and should be congratulated for its efforts. Its residents can feel reassured that staff are dedicated to delivering a high standard of coordinated care, in line with their wishes right up until the end of their life.”
The Old Vicarage is based in Leigh near Sherborne in Dorset and provides residential care for up to 41 people. For more information on the services provided at the home, call 01935 873033 or visit www.healthcarehomes.co.uk.