October 8, 2019 News

Care staff rewarded at NorseCare’s annual awards

Exceptional performances from staff at NorseCare were recognised at their annual awards. Over 300 care staff and representatives from NorseCare gathered at the Open venue in Norwich where the finalists and winners in 10 categories were announced.

The winners were as follows:

• Care and Support Workers of the Year:
o Kim Groom – Oakes Court housing with care scheme, Downham Market;
o Kelly Marshall – Lydia Eva Court care home, Gorleston;
o Dawn Taylor – Lisbon Court housing with care scheme, King’s Lynn.
• Team Leader of the Year:
o Tracey Taylor – Beauchamp House care home, Chedgrave
• Support Worker of the Year:
o Theresa Davies – Mayflower Court care home, Norwich
• Newcomer of the Year:
o Lauren Nelson-Thorne – Linden Court care home, Watton
• Management Team of the Year:
o Joanne Bolton and Matthew Anthony-Knell, Westfields care home, Swaffham
• Community Engagement of the Year:
o Rhonda Dunthorne and Kelly Potter, Harriet Court housing with care scheme, Norwich
• Values in Action Award:
o Paul Coleman, Harker House care home, Long Stratton
• Team of the Year:
o Laburnum Grove housing with care scheme, Thetford.

Karen Knight, Managing Director at NorseCare, who presented the awards with representatives from NorseCare suppliers, congratulated the staff and spoke of her pride on the night: “Tonight is a wonderful opportunity to recognise the outstanding care and support that our fantastic staff give to the people who live with us. Every year, I am more and more proud of the stories that are shared at this event. It’s lovely to celebrate our finalists and winners and a great opportunity to recognise everyone’s continued hard work and commitment.”

Paul Coleman, winner of the Values in Action award for his work at Harker House residential care home in Long Stratton, South Norfolk expressed his delight: “I am totally over the moon! Being a winner sums up the last year I have had with NorseCare, it means so much to me and I am so thankful to be able to work for such an amazing company and group of people”.

Rhonda Dunthone won the Community Engagement award with her colleague Kelly Potter. The Housing with Care scheme in Lakenham, Norwich has worked closely with Age UK Norwich on their ‘Still On The Ball’ football reminiscence programme and also Lakenham Primary School, with pupils regularly visiting the tenants – playing and craft-making with them. Rhonda explained: “My colleague Kelly and I have worked extremely hard to introduce Lakenham Primary School to our tenants at Harriet Court. We have seen friendships build, smiling faces and most of all – fun and lots of glitter! We held a picnic in the summer with around 50 children; seeing the connection between the people of different ages was very heart warming.”
Regional and National recognition

The awards come at a time when NorseCare are also celebrating the performance of their teams with national recognition.

Care and support at four of NorseCare’s homes and housing with care schemes have received Outstanding CQC inspection reports in 2019. Westfields and Munhaven care homes in Swaffham and Mundesley plus Lisbon Court and The Lawns Housing with Care schemes in King’s Lynn and Great Yarmouth received this recognition following inspections this year.

NorseCare has been shortlisted as Housing with Care provider of the year for the second year running at the Laing Buisson awards. They are also shortlisted for Care Home Provider of the Year in the Care Home Professional Leaders in Care awards.

Lastly, the care company has also been shortlisted for two awards at the National Dementia Care Awards 2019. Munhaven care home has been shortlisted for dementia care home of the year and Surraya Mahmood, NorseCare’s Wellbeing and Excercise Lead, is a finalist in the Best Activities Co-ordinator category at the same awards.

Editor’s notes:

NorseCare provides care and support to nearly 1,500 people in residential and nursing care homes and housing with care schemes. Many of the homes and schemes provide care and support for people living with dementia. NorseCare employs over 1,600 staff.



Pictured above:Rhonda Dunthorne (centre with trophy) and Kelly Potter from Harriet Court (3rd left) with Karen Knight, Managing Director, NorseCare (far left) and Glen Smith and Paul Rivett from New Line Cleaning and Hygiene supplies, sponsors of the Values in Action Award.



We speak up for the independent sector. All news articles are published by editor Viv Shepherd.

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